The International Refugee Assistance Project (“IRAP”) is a dynamic and growing legal, policy, and advocacy organization that works to develop and enforce a system of legal and human rights for refugees and displaced people around the world. We are the leading organization that provides free and comprehensive legal services to people we serve through registration, protection, and resettlement processes.
IRAP operates offices in the U.S. (New York City), Jordan (Amman), and Lebanon (Beirut). Our legal services are supplemented by a corps of pro bono lawyers from leading U.S. and international law firms and multi-national corporations, and law students who have created IRAP chapters across the United States and Canada. Through this work, we aim to assist refugees and other displaced people to find safe passage and to transform the landscape of refugee rights in the U.S. and internationally. IRAP has over 60 full-time staff, the majority of whom are based in the New York City office, with others working in field offices in Jordan and Lebanon or remotely. We are a nimble organization staffed by an innovative and collaborative team that is committed to high standards of quality and close partnerships with our clients, peers, and colleagues.
IRAP’s Communications Department is one of six departments (in conjunction with Legal, Litigation, Policy, Development, and Operations) and currently composed of two full-time communications staff working out of the New York office. IRAP’s Communications Department works to tell the stories of our clients and elevate IRAP’s work. We collaborate across all departments and directly with our clients to promote an empowered image of refugees and displaced people.
IRAP is seeking a Digital Campaigns Manager to develop strategies and tools to expand and engage IRAP’s growing network of supporters in both advocacy and fundraising to advance IRAP’s programmatic and organizational goals.
The Digital Campaigns Manager is a member of the Communications Department and reports to the Communications Director. The Digital Campaigns Manager also works in close partnership with all programmatic departments, as well as the Development Department and external partner organizations.
While IRAP’s Communications staff are located in New York City, the Digital Campaigns Manager may be based in either New York City or Washington, D.C.
- In collaboration with all of IRAP’s departments, develop, launch, and manage multi-platform strategic communications campaigns (including the identification of needs and objectives, target audiences, key messages and tactics, and calls to action) that advance IRAP’s programmatic and organizational goals and support volunteer and donor engagement, including through mass mailings, IRAP’s website and social media, and joint projects with external partners.
- Build a broad community of activism in support of refugee rights across the political spectrum, through targeted and creative storytelling about the work and clients served by IRAP.
- Create multiple levels of engagement for IRAP supporters to cultivate donors into activists and activists into donors.
- Support the cultivation of strong grassroots organizing, coalition-building, strategic partnerships, and volunteer and donor engagement, including but not limited to working with our student chapter members, pro bono lawyers, and former clients.
- Manage outreach and engagement with influencers, partners, and non-traditional media outlets to expand the reach of our digital campaigns.
- Develop regular systems for tracking and analyzing data, and regularly share reports and insights based on data to optimize campaigns.
- Attend and help facilitate targeted community engagement and educational events in New York and DC.
Skills and Qualifications
- Bachelor’s degree with 4+ years’ experience working on strategic campaigns in support of advocacy and/or fundraising goals.
- Experience conceptualizing and delivering effective multi-platform campaigns that engage large numbers of people.
- Experience developing and executing both rapid response digital campaigns on short notice and long-term, consistent campaigns.
- Strategic thinking and outstanding communications and writing skills.
- Understanding of coalition-building and grassroots organizing among a range of actors from across the political spectrum; strong relationship management and leadership skills..
- Highly organized and flexible; able to multi-task and manage a high-volume workload; and excellent time management skills.
- Sensitivity to client empowerment and to working with clients of all backgrounds, including LGBTI clients, survivors of trauma, and other vulnerable populations.
- Fluency in oral and written English.
- Knowledge of and skill using social media, Mailchimp, CRM databases, blog platforms (ideally WordPress), and Google analytics.
- Demonstrated experience in developing campaigns relating to vulnerable populations, refugees, human rights, or immigration preferred.
- Graphic design experience and knowledge of Canva, Photoshop, and Illustrator preferred.
- Knowledge of social media advertising and Google Ads is a plus.
- Basic experience with HTML preferred.
- Additional languages (Arabic, Dari, Farsi, Kurdish, Pashto, Somali, and/or Spanish) are a plus.
Please submit a cover letter, resume, 1 – 2 page writing sample of an action alert or similar type of mailing that includes a call to action OR a link to a landing page for a campaign you developed, and a list of three references at this link. Review of applications will start immediately and continue until a suitable candidate is found.
Salary: $66,950 – $87,550
This position is covered by a collective bargaining agreement.
IRAP offers a competitive salary and excellent benefits including family health, dental and vision benefits with no employee-paid premiums, a retirement plan with an employer matching component, and twenty days of vacation, five personal days, and twelve sick days per year.
IRAP believes that diversity is critical to fostering a strong workplace and serving our clients well. We strongly encourage applications from people with lived experiences in the communities that we serve, members of other marginalized communities, and individuals whose identities are underrepresented in the legal profession.